Privacy Policy

Shared Path Support

Effective Date: October 2024

Shared Path Support is committed to protecting your privacy and handling personal information in a respectful, transparent and lawful manner, This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal information including:

Name, address, email address, and phone number
Service enquiries and booking details
Information required to deliver services safely and appropriately
NDIS-related information (where applicable and provided voluntarily)

We only collect information that is reasonably necessary for our business operations.

How We Use Your Information

Your information may be used to:

Provide and manage our services
Respond to enquiries and requests
Communicate with you about services or changes
Meet legal and regulatory obligations

We do not use your information for unrelated purposes.

Disclosure of Information

We may disclose personal information:

Where required by law
With your consent
To third parties who assist us in delivering services (e.g. invoicing or IT providers), where appropriate

We do not sell or rent personal information

Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and accessed only when required.

Access and Correction

You may request access to, or correction of, your personal information by contacting us using the details below.